Delivery Lead Time
All of our orders are shipped as quickly as possible. Each week, orders are typically shipped by our fulfillment staff from Monday through Friday. The delivery window is three to five business days after the item has been dispatched. However, there are times when the delivery schedule is slightly stretched because of things like holidays, etc.
Shipping During Sale/Promotion Events:
Due to the high volume of orders we receive during our sales and promotions, it may take an additional 4-5 days before an item is shipped. We strive to fulfill every purchase as quickly as possible, but a high volume of orders can cause a delay because they need to be prepared and shipped.
Shipping Time For Out Of Stock Items
Our website is extensive and full of fantastic designs, but we are unable to keep all of them in stock at any given time due to stock running out or, in some cases, the fact that the item can only be produced on demand. Each of our customers receives a personalized email from us informing them of any Made By Order item(s) they have ordered as well as the anticipated delivery date.
It takes time to recreate each piece because they are all handmade. We make every effort to keep our inventory fully stocked, but occasionally demand exceeds supply, necessitating the production and delivery of certain items.
We value each client's patience as we constantly strive to deliver your order as quickly as feasible. After placing your order, please email email@example.com with the order number if you need the item quickly. We will check to see if we can expedite your order for you.
Before confirming your order, we ask all clients to carefully review the product description of the item as the delivery timeframe for each item is always mentioned there.